License validation

How does license validation work?

Every time you use our SDKs, they check if they are operating under a valid license.

If the device is offline during scanning, a grace period will be granted, after which the license validity will be checked again. If license validity cannot be established after the grace period, the license is considered locked. If the server responds with a lock state, please contact our support.

Which data is sent when validating the license?

The SDK sends only license-related data: license ID, licensee, application ID you registered when you created the license, which product of ours you use, and which version.

It also sends which platform the product is being used on (iOS, Android, Linux, MacOS, Windows, self-hosted API or browser SDK) and OS version.

As with usage analytics, no personally identifiable information (information from scanned cards or documents) is ever sent when validating the license.